Change Your Email Address
Changing Your Email Address
Note: To use the Google, Apple, or Facebook sign-in options, your Connect1 account must use the same email address as the desired sign-in option. If your Connect1 account is not linked to the same email address as your Google, Apple or Facebook account, you must change your Connect1 email address to use those sign-in options.
In this example, Eve Greenwood wants to change her current email address (evegreenwood@yopmail.com) to a Google account (eve.greewood000@gmail.com).
Log in normally with the current email.
![](https://storage.crisp.chat/users/helpdesk/website/dd32f30fe0965000/screenshot-2023-01-19-at-15006_1c3n6vm.png)
Click on “Profile” on the left menu.
![](https://storage.crisp.chat/users/helpdesk/website/dd32f30fe0965000/screenshot-2023-01-19-at-15427_1z3432.png)
Click on the current email.
In this example, it’s “evegreenwood@yopmail.com”
![](https://storage.crisp.chat/users/helpdesk/website/dd32f30fe0965000/screenshot-2023-01-19-at-15533_1msfgow.png)
Delete the current email and type the new email.
In this example, Eve wants to change it to “eve.greenwood000@gmail.com”
![](https://storage.crisp.chat/users/helpdesk/website/dd32f30fe0965000/screenshot-2023-01-19-at-15703_lua751.png)
This “Success” window will pop up. Click “OK.”
![](https://storage.crisp.chat/users/helpdesk/website/dd32f30fe0965000/screenshot-2023-01-19-at-15834_ekjzuy.png)
The new email will also receive a verification code. As of January 2023, please ignore this email.
Log in with your Gmail account through the regular login boxes OR one of the other "Sign in with" options.
![](https://storage.crisp.chat/users/helpdesk/website/dd32f30fe0965000/screenshot-2023-01-19-at-20851_f0kmsv.png)
Updated on: 28/02/2023
Thank you!